Question 1

What should I look for in the best Shopify review app?

Accepted Answer

Look for Theme App Extension widgets (no Liquid surgery), a real moderation queue, post-fulfillment review requests, CSV import for existing reviews, and pricing with published limits. ReviewTrix ships that Shopify review workflow on transparent Free and Pro plans — without an enterprise sales wall.

Question 2

What makes a Shopify review app trustworthy?

Accepted Answer

Trust comes from clear Free/Pro allowances, moderation before anything goes public, and not selling Coming soon features as live. ReviewTrix states what ships today — widgets, requests, CSV import, and insights — and keeps AI theme analysis labeled Coming soon until it actually ships.

Question 3

How do I add a review section on Shopify with ReviewTrix?

Accepted Answer

Install ReviewTrix from the Shopify App Store, open the theme editor, and add ReviewTrix Theme App Extension blocks (star badge and review list) to your product page. Approve reviews in the admin queue so only published reviews appear — no theme code edits required.

Question 4

How is ReviewTrix different from Judge.me, Loox, Yotpo, or Stamped?

Accepted Answer

ReviewTrix focuses on a clean Shopify-native workflow: install, moderate, display, request, and CSV-import reviews — with two transparent plans (Free and Pro at $19/month) enforced in-app. We prioritize Theme App Extensions, embedded admin UX, and honest limits over enterprise sales walls.

Question 5

Can I migrate my existing reviews?

Accepted Answer

Yes via CSV import. Download the sample format from Imports in the app, upload your file, and fix any row errors from the error report. One-click competitor or marketplace URL imports are not available yet.

Question 6

Will ReviewTrix slow down my storefront?

Accepted Answer

Widgets ship as a Theme App Extension and are designed to stay lightweight. We keep storefront payloads small and avoid heavy admin logic in the theme.

Question 7

What are the Free and Pro limits?

Accepted Answer

Free: up to 100 published (approved) reviews and 100 review-request emails per UTC month. Pro ($19/month, 14-day trial): unlimited published reviews and unlimited review-request emails per month, plus domestic/international request delays. Pending and rejected reviews do not consume the published allowance.

Question 8

Does ReviewTrix include AI review analysis?

Accepted Answer

Not as a live product yet. Product insight charts show trends today; AI summaries and sentiment are on the roadmap and marked Coming soon on this site — we will not sell them as available until they ship.

Question 9

Do I need a developer to install ReviewTrix?

Accepted Answer

No. Install from the Shopify App Store, open Widget settings, and enable the review blocks in the theme editor. No theme Liquid code edits are required.

Questions, answered.

Common questions.